This Privacy Policy explains how ws0288 collects, uses, stores, and protects the personal data of every Member. We are committed to handling your information with transparency, care, and in accordance with internationally recognized data protection principles.
ws0288 ("we", "us", "the Platform", "the Operator") takes the privacy of its Members seriously. This Privacy Policy describes our data practices in connection with the ws0288 platform at ws0288.cam. By registering an account or using any ws0288 service, you acknowledge that you have read and understood this policy. Please read it alongside our Terms & Conditions.
Throughout this Privacy Policy, the following definitions apply:
The Data Controller for all Personal Data collected through the ws0288 Platform is the entity operating ws0288.cam. ws0288 is an internationally operated online gaming platform. It is not incorporated in Indonesia and does not hold a license issued by any Indonesian government body. Members in Indonesia use the Platform as described in the Terms & Conditions.
All privacy-related requests, complaints, or enquiries should be directed to our Data Protection contact: [email protected]. We aim to acknowledge all data-related correspondence within 48 hours and provide a substantive response within 30 days of receipt.
ws0288 collects the following categories of Personal Data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, national ID (KTP) number | Registration and KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration and profile updates |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay), transaction history | Deposit and withdrawal processing |
| KYC Documents | Scan or photograph of government-issued ID (KTP / passport), proof-of-address document, selfie verification image | Identity verification (KYC process) |
| Technical Data | IP address, device type, operating system, browser type and version, session timestamps, geolocation (country level) | Automatically on Platform access |
| Usage Data | Pages visited, game sessions, betting history, search queries on Platform, click-stream data | Automatically during Platform use |
| Communications Data | Live chat transcripts, email correspondence, in-app messages, support ticket content | When you contact ws0288 support |
| Responsible Gaming Data | Deposit limit settings, self-exclusion status, cooling-off periods, session time preferences | When you use responsible gaming tools |
We do not collect sensitive Personal Data categories such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly necessary for responsible gaming obligations (e.g., documenting a self-exclusion request linked to a diagnosed gambling disorder, with your explicit consent).
ws0288 collects Personal Data through the following means:
ws0288 processes your Personal Data for the following purposes, each supported by a specific legal basis:
ws0288 does not sell, rent, or otherwise transfer your Personal Data to third parties for their own independent marketing or commercial purposes. We share your data only in the following limited, controlled circumstances:
All third-party Data Processors engaged by ws0288 are bound by contractual data protection obligations that restrict them from using your Personal Data for any purpose other than the specific service they provide to us.
Because ws0288 is operated by an internationally based entity and uses cloud infrastructure hosted in multiple jurisdictions, your Personal Data may be transferred to and processed in countries outside Indonesia. Some of these countries may not have data protection laws equivalent to Indonesian standards.
Where such transfers occur, ws0288 ensures that appropriate safeguards are in place, including standard contractual clauses, binding corporate rules, or reliance on adequacy decisions, to protect the security and integrity of your Personal Data in transit and at rest.
By using the ws0288 Platform, you acknowledge and consent to the international transfer of your Personal Data as described in this clause, subject to the protections outlined above.
ws0288 retains your Personal Data for no longer than is necessary for the purposes for which it was collected, subject to any applicable legal retention obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal obligation / AML compliance |
| KYC documents | Duration of account + 5 years after closure | Legal obligation |
| Transaction and financial data | Duration of account + 7 years after closure | Financial record-keeping obligation |
| Support correspondence | 3 years from date of communication | Legitimate interest / dispute resolution |
| Technical and usage logs | 13 months from collection date | Security / analytics legitimate interest |
| Marketing consent records | Until consent is withdrawn + 2 years | Consent / compliance evidence |
| Self-exclusion records | Minimum 6 years from exclusion date | Responsible gaming obligation |
After the applicable retention period, Personal Data is securely deleted or irreversibly anonymized so that it can no longer be associated with you as an individual.
ws0288 implements a layered information security framework designed to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction. Key security controls include:
While ws0288 takes all reasonable precautions, no internet transmission or electronic storage system is 100% secure. You are also responsible for maintaining the security of your own account credentials. If you believe your account has been compromised, contact us immediately at [email protected].
The ws0288 Platform uses cookies and similar technologies (including local storage objects and session tokens) to deliver core functionality, improve performance, and understand how Members use the Platform. The following categories of cookies are used:
ws0288 does not deploy third-party advertising cookies or permit external ad networks to set cookies through the Platform. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair your ability to use the Platform.
As a Member whose Personal Data is processed by ws0288, you have the following rights. To exercise any of these rights, contact us at [email protected] with your full name, registered email address, and a description of your request.
Request a copy of all Personal Data ws0288 holds about you, along with information about how it is used.
Request correction of inaccurate or incomplete Personal Data. Some corrections require re-submission of KYC documents.
Request deletion of your Personal Data where it is no longer necessary, subject to legal retention obligations (e.g., AML requirements override erasure requests on financial records).
Request that we limit how we use your data while a dispute or accuracy query is being resolved.
Receive your Personal Data in a structured, machine-readable format (e.g., JSON or CSV) for transfer to another service provider.
Object to processing based on ws0288's legitimate interests, including use of your data for Platform analytics or fraud-prevention purposes.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. Contact [email protected] or use the unsubscribe link in any marketing email.
ws0288 will respond to all rights requests within 30 days. In complex or high-volume cases, we may extend this by a further 30 days, with prior notice. Where a request is refused, we will explain the reason and advise you of your right to escalate the complaint.
The ws0288 Platform is strictly for adults aged 21 years and over. We do not knowingly collect or process Personal Data relating to individuals below this age. If we become aware that Personal Data of a person under 21 has been collected — through misrepresentation or error — we will immediately suspend the associated account, delete the underage individual's Personal Data to the extent not required by law, and forfeit any winnings generated during the period of underage use in accordance with our Terms & Conditions.
Parents or guardians who believe their minor child has registered on ws0288 should contact us immediately at [email protected]. We treat all such reports with the highest priority.
The ws0288 Platform may contain references to third-party services, game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, Spribe), and payment providers. This Privacy Policy applies exclusively to Personal Data processed by ws0288. It does not govern the privacy practices of any third-party entity.
Where you interact directly with a third-party service — for example, completing a bank transfer through your BCA or BRI online banking portal — that interaction is governed by the privacy policy of the respective third party. ws0288 recommends reviewing the privacy documentation of all payment providers and financial institutions you use in connection with your ws0288 account.
ws0288 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform services. Material changes — for example, the introduction of a new category of data collection or a new third-party processor — will be communicated to Members via a prominent notice on the Platform and, where practicable, via email to the address registered on your account.
The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the Platform after the effective date of any revision constitutes acceptance of the updated Privacy Policy. If you do not accept the revised terms, you must cease using the Platform and request account closure in accordance with the Terms & Conditions.
For any question, request, or complaint relating to this Privacy Policy or the handling of your Personal Data, contact ws0288 through the following channel:
If you are not satisfied with ws0288's response to a privacy complaint, you have the right to escalate the matter to the data protection supervisory authority in the jurisdiction under whose laws the Operator is incorporated and regulated. ws0288 will provide the relevant authority's contact details upon request.
For responsible gaming concerns — including self-exclusion, deposit limits, and problem gambling support — please visit our dedicated Responsible Gaming page.
A plain-language summary of what ws0288 promises regarding your personal data — these points do not replace the full policy above.
ws0288 does not sell, rent, or trade your Personal Data to third parties for commercial marketing. Your information is shared only with operational partners who process it on our behalf, under binding contractual restrictions.
Sensitive data categories — including KYC documents, national ID scans, and financial account numbers — are stored with AES-256 encryption. Access is restricted to authorized personnel only, via role-based controls and mandatory MFA.
You can access, correct, download, or request deletion of your Personal Data at any time by contacting our privacy team. Marketing consent can be withdrawn instantly. Responsible gaming data — including self-exclusion records — is handled with the highest level of confidentiality.
ws0288 publishes explicit data retention timelines for every category of Personal Data we collect. When the retention period expires, data is securely deleted or irreversibly anonymized — not held indefinitely as a default.
If a material data breach affecting your Personal Data is confirmed, ws0288 commits to notifying affected Members and relevant regulatory authorities within 72 hours of discovery — in line with internationally recognized incident response standards.
Our privacy team is reachable via [email protected] (plain text, not clickable) for all data subject requests. We acknowledge within 48 hours and target full responses within 30 days — compliant with internationally recognized response time standards.
This Privacy Policy works alongside the ws0288 Terms & Conditions and Responsible Gaming guidelines. We recommend reading all three to fully understand your rights and how your information is handled.